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Home > Businesses > Remote Banking Services > Telephone Banking

Telephone Banking

By calling the Call Center at *2222 or (32) 220 22 22, you can receive both general information about the bank and information about your accounts with application of a telephone PIN code.

  • Banking services and tariffs
  • Currency exchange rates
  • New developments in the bank 
  • Location of the branches and ATMs and working hours

What is a Telephone PIN code?

A unique code composed of a combination of digits, which through calling to our Call Center enables you to: 

  • Receive information on balances and turnover on your accounts
  • Obtain information about maturity, amount and interest income of your deposits
  • Clarify information on a schedule of your current loan
  • Receive information on currently available banking products
  • Block your plastic card
  • Increase a limit of cash withdrawal and purchase
  • Change a master account of your plastic card

Telephone PIN code makes possible to save your time and control your accounts during  24/7.

Use of Telephone Banking is free of charge!

 

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